Terms & Conditions

SVOD project
Terms and Conditions
applicable to end users

Seller:       SVOD project s.r.o.
Address:    Korytnická 9377/11, Bratislava, PSČ 821 06, Slovakia

Contact data:    Tel.: +421950662373
     Web: www.svod-project.com; E-mail: svod@svod-project.com

1. MAKING A PURCHASE:
1.1.
You may order on-line on this web site.
1.2.
Click "Add to Cart" on any item that you wish to buy. Your items will be added to your shopping cart at the top of the right side of the page. If you wish to change the quantity, click "Shopping Cart". You may then change the quantity to the desired amount and then click "Update".
1.3.
After you have all of the items that you wish to purchase, click on "Checkout" in order to proceed with your online order. You will be asked for a few details that we need to be able to process the order.
1.4.
You may decide to abort the order at any stage of this process before you click "Confirm order".
1.5.
Your placement of an order means that you have accepted all of these terms and conditions.
2. SALE PRICE (VAT):
2.1.
Member country of the EUROPEAN UNION:
•    Sale price is net of VAT provided that buyer has got a valid VAT number, otherwise sale price is inclusive of VAT.
2.2.
Other countries:
•    Sale price is net of VAT
3. DELIVERY:
3.1.
Goods ordered before 10 a.m. (CET) will be usually despatched on the same working day provided that the goods are in stock and the payment for ordered goods is performed before despatching of the goods.
3.2.
Should ordered goods become unavailable following your order, we will inform you by e-mail as soon as possible. You are entitled either to approve a new delivery time or cancel the placed order.
3.3.
Delivery will be made to the address specified in the order in accordance with "Incoterms 2000": FCA Kosice.
3.4.
Svod-Project typically send goods by DHL carrier.
3.5.
The buyer is responsible for obtaining any licence and documents complying with any import regulations in the country of importation.
4. COMPLIMENTARY TRANSPORT COST:
Note: applicable to buyers buying for quoted prices on this web site
4.1.     
 Shipping charges depending on the total buying pcs: by Slovenská pošta, a. s. or by DHL carrier
5. PAYMENT:
5.1.
Payment methods:
•    Payment by Western Union/ Money Gram
•    Payment by credit Card or debit Card (CardPay)   
•    Bank transfer - proforma invoice will be issued and send to your e-mail address on the basis of your order.
As regards of bank charges, please choose "SHA" in the money transfer order. The goods can be sent only after the payment the total invoiced amount. The goods to your order is reserved for up to 7 working days only.
5.2.
Svod-Project reserves the right to request payment in advance.
6. WARRANTY AND CLAIMING THE GOODS CONDITIONS:
6.1.
Svod-Project gives a guarantee on failure-free operating of the programmer/programming adapter and all its parts, materials and workmanship for the period of time beginning from date of purchase from Svod-Project according to the table below:
Product Code:    Product name:    Warranty:
Prog    SVODprogrammer ver 3 and ver 4    0,5 year
Prog    Keyboard Module    0,5 year
Prog    Extended Board    0,5 year
6.2.
If the product is diagnosed as defective, Svod-Project or the authorized repair facility of Svod-Project will repair or replace defective parts at no charge. Parts used for replacement and/or whole programmer are warranted only for the reminder of the original warranty period.
6.3.
The warranty does not apply to products that are of wear and tear or mechanically damaged. Equally, the warranty does not apply to products opened and/or repaired and/or altered by personnel not authorized by Svod-Project, or to products that have been misused, abused, accidentated or that were improperly installed.
6.4.
Svod-Project has used its best efforts to develop hardware and software that is stable and reliable. Svod-Project does not guarantee that the hardware and software are free of "bugs", errors or defects. Svod-Project's liability is always limited to contract's net value paid by a buyer. Svod-Project is not liable for:
•    damage caused by inappropriate use or handling of products,
•    damage caused by users or third parties modifying or trying to modify products,
•    damage caused by viruses, root kits, etc.,
•    any further damage or consequent damage caused by hardware errors or software "bugs".
For example: lost profits, lost savings, damages induced by claims of third parties against a client, damage or loss of re-corded data or files, renown, loss caused by impossibility to use etc.
6.5.
Svod-Project will determine whether the defective product should be repaired or replaced and also judge whether or not the warranty applies.
6.6.
For repair of product within the warranty period, customer must provide a copy of the purchase receipt to prove date of purchase.
6.7.
Warranty repair will be performed within 5 working days after Svod-Project receive a defective product. Preferential handling of repair requests ensures registration of the product that should be done within sixty 60 days from the date of purchase.
6.8.
The consumer´s right of withdrawal:
•    The definition of “consumer” for this purpose: Natural person who are acting outside their trade, business, craft or profession
•    Withdrawal form and information concerning the right of withdrawal are part and parcel of this Terms.
6.9.
By default we do not provide repair report with details, however it should be provide on request with additional payment, the fee depends on the situation.
6.10.
All the accessories are "consumable". Therefore we do not repair out-of-warranty items.
7. FORCE MAJEURE:
7.1.
We shall not be liable to you or be deemed to be in breach of this conditions by reason of any delay in performing or any failure to perform any of our obligations if the delay or failure was due to any cause beyond our reasonable control. The following shall be regarded as causes beyond our reasonable control:
•    Explosion, flood, tempest, fire or accident.
•    War or threat of war, sabotage, insurrection.
•    Import or export regulations or embargoes.
8. GENERAL / TRADEMARKS:
8.1.
The Contract shall be governed by the laws of Slovakia.
8.2.
The Svod-Project company owns full copyright in respect of the goods and its reproduction in whole or part is prohibited without the company's prior written consent.

Last update: February, 2020